Privacy policy
This policy describes how ProceduralSky.com (a product of Gopex LLC) collects and uses information when you browse this website or purchase digital products here.
1. Who processes your data
ProceduralSky.com is operated as a product of Gopex LLC. Payment processing is handled by Stripe, Inc. under its own terms and privacy notice.
2. Information we collect
- Purchase and checkout. When you pay, Stripe collects payment details, billing information, and contact details needed to complete the transaction and issue receipts. We receive limited transaction metadata from Stripe (such as customer email, line items, and payment status) to fulfill your order and operate support.
- Website use. Our hosting environment may log standard technical data (for example IP address, user agent, request path, and timestamp) for security, diagnostics, and abuse prevention.
- Support and returns. If you submit a return or support request through our site, we store the information you provide (such as email and message content) to respond and to meet legal or contractual obligations.
- Admin access. Operators who sign in to the private admin area authenticate with credentials we store securely; access may be logged for accountability.
3. Cookies and local storage
We use session cookies where needed for site features that rely on a server session (for example the admin sign-in flow). Checkout itself is handled on Stripe-hosted pages, which apply Stripe’s own cookies under Stripe’s policies.
The storefront may store a non-identifying preference in your browser’s localStorage
when you dismiss the cookie notice, so we do not show the same banner on every visit. That value does not contain
personal data and is not sent to our servers automatically.
4. How we use information
We use the information above to provide downloads and receipts, prevent fraud, operate customer support, comply with law, improve reliability of the service, and enforce our Terms of use and license terms.
5. Sharing
We share data with Stripe for payments and with infrastructure providers (such as hosting) that process it on our behalf under appropriate agreements. We do not sell your personal information.
6. Retention
We retain order and support records for as long as needed to meet tax, accounting, and legal requirements, resolve disputes, and honor licenses. Technical logs are kept for a limited period consistent with security needs.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal data, and to lodge a complaint with a supervisory authority. To exercise rights that apply to data we control, contact us using the details below. You may also have rights directly with Stripe for payment data they hold as an independent controller.
8. International transfers
Our service providers may process data in the United States or other countries. Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
9. Children
This site is not directed at children under 16, and we do not knowingly collect their personal information.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we publish a material revision. Continued use of the site after changes means you accept the updated policy.
11. Contact
Privacy-related requests for ProceduralSky.com: support@proceduralsky.com